| NEWS |
 new item(s) were added into this section (10 days ago max.).
 some of the items in this sections were updated (7 days ago max).
10.05. And zet another video for Pig Hoof was added. Nicolás Quiroga is performing Castellorizon this time.
31.08. Another video for Pig Hoof was added. Airbag live performance this time.
29.08. Scarface has been temporarily taken off the list. It is coming back as the Moon Face and it will have a piggie head on the sticker.
05.08. The postage to The UK changed to 20 EUR flat rate, as the UK postal bureau stopped supporting the previously used shipping method.
27.05. Gilmourish.com has published another review of our pedal - this time Pig Hoof. Finally you can hear how it sounds on the video Bjorn has made.
05.05. A video review of Genuine Pig Face by Andrew Berlet was added.
11.03. We split the waiting list, so it is handled separately for Moon Vibe and the small pedals. If you wanna purchase a small pedal you don't have to wait for all the big, difficult boys to be built first.
15.02. The shipping cost to Germany is 25 EUR flat rate. Terms & Conditions page was updated.
02.02. We provide Moon Vibe adapters with any of the main power plug types: Euro, US, UK and Australian. We believe that makes the purchase more comfortable.
06.01. There is a very positive review of our Moon Vibe at
gilmourish.com. Thanks Bjorn! |
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| You are at: Electronic Orange > Terms & Conditions |
Terms & Conditions |
How to order and pay for our pedals?
1. If you have any questions about our pedals, please contact us before you make an order.
2. If you decide to order a pedal, you shall do so via the order form on the pedal page.
3. Once the order has been sent, we will reply to you as soon as possible. Hence, your order is not considered to be confirmed until we confirm it by email and receive the deposit payment(see 4.).
4. In the reply, you will be given the total price for the pedal (= pedal + shipping fee + 5-10 € PayPal fee). If you have any question about the shipping, please ask before you make an order. Right after the confirmation email, you will receive a PayPal money request.
As for the payment, we accept PayPal only. You should pay a deposit (50% of the pedal price) first, and the rest of the total price later, right before we ship the pedal to you.
By paying the deposit you commit to buy the pedal. In case you want to cancel the order for any other reason than that we haven't built the pedal to the promised date, you can't claim the deposit money back.
You can pay via PayPal even if you don't have a PayPal account.
5. As soon as we receive the deposit payment we will put you on the waiting list. The waiting time depends on the number of people in front of you, and it is announced (and regularly updated) on the pedal page.
Shipping & handling costs for one pedal
Germany: 25 € flat rate (we are sorry guys, but Germany doesn't support the standard way of sending insured parcels, and so the shipping comes out more expensive than to the USA)
Great Britain, Ukraina, Russia: 20 € flat rate
The rest of the European countries:
- Wah: 23 €
- Moon Vibe: 15 €
- the rest of the pedals: 10 €
USA:
- one pedal: 20 €
- two, three pedals: 30 €
- four pedals: 32 €
- large variant of Dalek Attack, Wah: 30 €
Australia, South Korea: 27 € flat rate
Canada, Israel, Mexico: the postal service doesn't support any kind of insured parcels to these countries. We are very sorry ... maybe in the future.
If you want us to ship to a country not listed above, please ask us first.
If you are ordering more than one pedal, the shipping fee may go up.
Wrapping
The parcels we ship are wrapped with care. Every pedal is wrapped in a bubble wrap, and then put into a cardboard box. The gaps and any possible poking parts are filled with a bubble wrap. The additional protection depends on the destination (another bubble wrap + plastic envelope / another cardboard box ....).
updated: August 5, 2011
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