new item(s) were added into this section (10 days ago max.).
some of the items in this sections were updated (7 days ago max).
8.5. The long awaited Moon Vibe MkII has been released today, with very short waiting list.
2.5. 27.05. Gilmourish.com have published a review of our Pig Hoof MkII.
25.4. We added a variant of our well established Pig Hoff pedal - Pig Hoof MkII.
11.4. Rob O'Block has finished The Wall tour of his band, he was using our Pig Hoof, and he sent two fresh new videos that you can find at the Pig Hoof page.
19.2. Jamstage.cz released a nice video for our Distant Voices Theremin.
------------- 2012 ------------
18.12. There is a new article in our blog about Tuning the Distant Voices Theremin.
06.12. We added two videos about Distant Voices theremin to our blog.
03.11. Widara company has introduced our model of a simple rock stage theremin under a name Distant Voices.
More in our blog.
07.08. Moon Vibe has been discontinued. We are working on a new model of Moon Vibe, which shall be available by Christmas.
10.05. And yet another video for Pig Hoof was added. Nicolás Quiroga is performing Castellorizon this time.
|You are at: Electronic Orange > Terms & Conditions
Terms & Conditions
How to order and pay for our pedals?
1. If you have any questions about our pedals, please contact us before you make an order.
2. If you decide to order a pedal, you shall do so via the order form on the pedal page.
3. Once the order has been sent, we will reply to you as soon as possible. Hence, your order is not considered to be confirmed until we confirm it by email and receive the deposit payment(see 4.).
4. In the reply, you will be given the total price for the pedal (= pedal + shipping fee + 5-10 € PayPal fee). If you have any question about the shipping, please ask before you make an order. Right after the confirmation email, you will receive a PayPal money request.
As for the payment, we accept PayPal only. You should pay a deposit (50% of the pedal price) first, and the rest of the total price later, right before we ship the pedal to you.
By paying the deposit you commit to buy the pedal. In case you want to cancel the order for any other reason than that we haven't built the pedal to the promised date, you can't claim the deposit money back.
You can pay via PayPal even if you don't have a PayPal account.
5. As soon as we receive the deposit payment we will put you on the waiting list. The waiting time depends on the number of people in front of you, and it is announced (and regularly updated) on the pedal page.
Shipping & handling costs for one pedal
The pedals we ship are both insured and tracked (we will provide you with the tracking number). We don't ship to the countries that don't support these services.
Germany: 25 € flat rate (we are sorry guys, but Germany doesn't support the standard way of sending insured parcels, and so the shipping comes out more expensive than to the USA)
Great Britain, Ukraine, Russia: 20 € flat rate
The items to the UK cannot be sent by airmail, so it may take 10-14 days, but
they are insured and tracked.
The rest of the European countries:
- Wah: 23 €
- Moon Vibe: 15 €
- the rest of the pedals: 10 €
- one pedal: 20 €
- two, three pedals: 30 €
- four pedals: 32 €
- large variant of Dalek Attack, Wah: 30 €
Honk-Kong: 15 €
Australia, South Korea: 27 € flat rate
Canada, Israel, Mexico: the postal service doesn't support insured parcels to these countries. We are very sorry ... maybe in the future.
If you want us to ship to a country not listed above, please ask us first.
If you are ordering more than one pedal, the shipping fee may go up.
The parcels we ship are wrapped with care. Every pedal is wrapped in a bubble wrap, and then put into a cardboard box. The gaps and any possible poking parts are filled with a bubble wrap. The additional protection depends on the destination (another bubble wrap + plastic envelope / another cardboard box ....).
updated: August 5, 2011